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FAQ

Product Information

Our Lid Illumes are a first of its kind formula. Not a cream nor a powder, something right in the middle, and something you’ve never experienced before.

  • Upon first use, firmly swirl your fingertip in a circular motion on each eyeshadow shade. Don’t be afraid to use firm pressure. This will activate our Lid Illumes for optimal color payoff.
  • For more pigment, apply directly to your eyelid using your fingertip.
  • For a diffused wash of color, use our Everything Eye Brush. Be sure to use firm pressure.
  • Swirl, swipe, layer, and have fun. Mix and match the colors, and let your creativity or simplicity SHINE!

We recommend swirling your finger in the lid illume firmly to activate and warm up the formula, then swipe across your eyelid. These shadows are great to wear alone or as a topper!

There are a few variants that affect creasing such as skincare, how much product you use, moisture level, and eye shape. We encourage you to lessen the amount of product in the crease, which would be true with any eyeshadow and not just our formula. You want to focus the pigment at the lash line and then diffuse it at the crease.

Disco is made with bigger and varying sizes of gold and silver pearl reflex. The palettes have smaller pearls and less shine than the disco and are slightly creamier. The original disco is a “clear” sparkle and the summer disco is a warm, burnt sienna pigment with a major pearl sparkle combined.

No, our products do not contain glitter. Not only is glitter harmful to you and the environment, but we believe from a luxury standpoint there are much better options. Lucky for us and you, we have created a first of its kind formula that uses PEARL and REFLEX to achieve amazing shine and color pay off. So shine brighter than you already do, no glitter needed.

Everyone is different depending on your skin type. RÓEN's Beauty Director and Celebrity Makeup Artist, Kate Synnott, recommends using a little translucent powder with our Blend + Crease Brush before applying our eyeshadows. This will absorb any oil on the lids and make the shadow stay longer.

To clean your brush, apply a small size amount of gentle cleanser or brush shampoo to the brush and rinse. Lay flat to dry.

Our products are very safe because we only use clean ingredients. Everyone is different, and if you have particularly sensitive skin, we always suggest to try a patch test to make sure you don’t have a reaction.

We are pushing the boundaries of cosmetics; our products are not only luxe, innovative and high performing, they are skincare hybrids. We take out the ingredients that are considered harmful and add ingredients with nourishing skin care benefits. Transparency and ethically sourcing ingredients is a key focus for us and we strive to educate consumers about ingredients and what they are putting on their skin.

We ban more than 2,600 toxic ingredients. We follow the EU and Credo clean beauty standards considered to be the strictest standards in the world.

We are: Vegan , Gluten Free, Cruelty Free and Leaping Bunny Approved.

Our products are formulated without Talc, Parabens, Nanoparticles, Cyclic Silicone, Formaldehyde, Aluminum, and Undisclosed Fragrance.

It is! Please click here to read more about our mica practices.

Orders and Shipping

We offer free shipping on all orders over $60 within the US. Please allow 3-5 business days. Please allow up to 48 hours to process your order.

On some occasions there may be further delays due to the shipping impacts of COVID-19.

We hope you love your RÒEN products, but understand things happen. We accept all returns within 14 days of purchase with the original receipt. Refunds are based upon the original form of payment excluding any shipping cost. Please allow 7-10 days once received to process your return.

Please send all returns with receipt to:

RÓEN BEAUTY

360 West 132nd Street

Los Angeles, CA 90061

Due to the impacts of Covid-19, our shipping has changed. Domestic shipping is experiencing delays, and international shipping has been suspended at this time.

We are sorry for this inconvenience, and we hope to resume international shipping soon.

Retailers

Please click here to see a list of our current retailers online and in store.

Curious about our ingredients, how to use a product, or just want to chat? You can reach us at info@roenbeauty.com. For press inquiries please contact info@roenbeauty.com. We'd love to connect.